Privacy Policy

What personal data does Novo Nordisk collect?

Novo Nordisk needs to collect your name, email address, physical address, phone number, AHPRA number and physician type to provide you customised services through Ozempic® Hub website. Because Ozempic® is limited to Health professionals who will prescribe Ozempic®, your status as a Health professional will be known to Novo Nordisk.

How do we collect personal data about you?

We get your personal data from the following sources:

  • Most information is collected when you register on the website.
  • Information is collected when you update your profile information.
  • Information is collected when you are using the website.

Why do we process your personal data?

We process your personal data for the following purposes:

  • The personal data is collected to provide you with access to the Ozempic® Hub website.
  • The purpose of the Ozempic® Hub website is to provide you with early access to Ozempic®, education and branded material.
  • The information (e.g., traffic, page views, location, device browsing from etc.) collected on the Ozempic® Hub website is further used for anonymous statistics purposes and to further develop the website.

We use cookies to assist with login and session information only

How will Novo Nordisk use your personal data?

Novo Nordisk will not use your personal data to market its products to you and will not share your personal data with third parties for their own marketing uses.

Novo Nordisk may anonymise and aggregate the data you provide for statistical purposes and in order to improve the quality of the services provided at Ozempic® Hub website.

Recipients of your personal data

An agency which maintains the Ozempic® Hub website will have access to your personal data. Novo Nordisk may disclose your personal data to service providers appointed by Novo Nordisk to carry out services related to Ozempic Hub website on behalf of Novo Nordisk.

Cross-border transfers of your personal data

Personal data collected through this website will be stored on an externally hosted database in the Australia. In addition, some service providers are located in the U.S. and will therefore process your personal data in the U.S.

When your personal data is transferred to a service provider established in the U.S. such service provider will be certified under the EU-U.S. Privacy Shield which ensures that your personal data will be adequately protected. When your personal data is transferred to a service provider established in another country outside of Europe, the receiver of the personal data has entered into an agreement with Novo Nordisk, which is based on the European Commission’s Standard Contract Clauses. You may request a copy of this data transfer agreement entered into between Novo Nordisk and its service providers by using the contact information below.

Data retention period

If you no longer want to be part of Ozempic® Hub website and would like your data deleted from our system, you can choose to do this at any time by emailing the privacy officer listed below.

You may also opt out of receiving emails at any time by clicking the unsubscribe link within any email you receive but you will not receive future email notifications for product re-orders and patient continuations.

Your personal data rights

You have the right to:

  • Obtain a copy of your personal data and recipients to whom data is disclosed.
  • Obtain prompt correction of any inaccurate or incomplete data.
  • Withdraw your consent to process your personal data at any time.
  • Have your personal data deleted or destroyed.
  • Erasure of your data when you dis-enrol from Ozempic® Hub website.

To make a complaint, contact:

NOVO NORDISK CUSTOMER CARE:

Novo Nordisk Australia
Level 3, 21 Solent Circuit
Baulkham Hills NSW 2153

Email address: aunrccc@novonordisk.com
Phone: 1800 668 626 Customer Care

PRIVACY OFFICER:
privacyofficeroceania@novonordisk.com

Contact information

To contact Novo Nordisk with any questions, concerns, requests, or complaints regarding your personal data collected through Ozempic® Hub website, please contact:

NOVO NORDISK CUSTOMER CARE:

Novo Nordisk Australia
Level 3, 21 Solent Circuit
Baulkham Hills NSW 2153

Email address: aunrccc@novonordisk.com
Phone: 1800 668 626 Customer Care

PRIVACY OFFICER:
privacyofficeroceania@novonordisk.com