Terms of Service


Thank you for visiting ozempic.com.au ("Ozempic® Hub"). This website is provided by Novo Nordisk A/S, and is intended only for Australian Healthcare Professionals.

Information collected through our website

The information collected through the website describes how and why we collect information about you as a user.

Personal data collected via the contact form

The website asks you for some information directly, such as the personal data that is needed to register for the website. Providing this personal data is required to validate you are a practicing Health Professional that has the ability to prescribe medication to patients. Refusal to provide your personal data will impact your access to Ozempic®. If you do not consent to provide your personal data, you will not be able to participate in the website. The website Privacy Policy provide details on how we use and disclose this data, as well as your rights to access, correct, and delete your personal data. You must review this policy and provide consent before registering for the website.

Information collected automatically

Novo Nordisk collects certain information from you automatically to improve the content of the website, to enhance user experience for their websites, and to customise the content provided to you in digital channels. All information collected automatically is stored in an aggregate form and cannot be used to identify you as a specific individual.

The automatically collected information is used internally, by Novo Nordisk or its affiliates only. This information is stored on servers in the U.S and Australia.

Information collected automatically

  • First party cookie support (Whether you allow us to place a cookie on your computer)
  • Visitor ID (Provided by a cookie we place on your computer when possible)
  • Referrer (i.e. where you came from, e.g. google.com)
  • Date and time of visit
  • Regional and language settings (to determine which country you are in)
  • Operating System (Windows, OS X, Linux, iOS, Android etc.)
  • Browser & Browser Version (Chrome, Internet Explorer, Firefox, Opera, Safari etc.)
  • Screen Resolution (1280x1024, 1024x768, etc.)
  • JavaScript support
  • Java support
  • IP address (Your computer's address on the internet)
  • The title of the page you are viewing
  • The URL of the page you are viewing
  • PDF Downloads
  • Visited external links
  • Mail tracking, all program E-Mails are uniquely identifiable

Use of cookies

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences—e.g. choice of language.

At Novo Nordisk we use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.

  • Strictly necessary cookies; Cookies that are strictly necessary in order to enable you to move around the website and use its features.
  • Functionality cookies; Functionality cookies record information about choices you’ve made and allow us to tailor the website to you.
  • Performance cookies; Performance cookies are used across Novo Nordisk websites for internal purposes to help us to provide you with a better user experience. Information supplied by these cookies helps us to understand how our visitors use ozempic.com.au so that we can improve how we present our content to you.
  • Advertising and targeting cookies; Advertising cookies are used across the internet for targeting and retargeting purposes to help us to provide you with tailored information that may be relevant. Information supplied by these cookies helps us to understand how our visitors use the internet so that we can improve how and when we present our content to you.

You can learn more about cookies in general here.

Data security

Novo Nordisk takes protecting your personal data very seriously and complies strictly with the provisions of data protection laws. Personal data is collected on this website only to the extent required. Under no circumstances is the collected data sold on to third parties for any reason.

Novo Nordisk Australia
Level 3, 21 Solent Circuit
Baulkham Hills NSW 2153

Email address: aunrccc@novonordisk.com
Phone: 1800 668 626 Customer Care


Who to contact

Please contact Novo Nordisk with any questions or concerns regarding use of your personal data through the Ozempic® website.

Changes to Privacy Policy

Novo Nordisk will keep its Privacy Policy updated. We reserve the right to change this policy at any time. We will inform you of any changes that we make through the Ozempic® website.

Below you can find the terms of use.

Legal disclaimers

Information provided "as is"

The information on this site is provided "as is" and Novo Nordisk makes no representations or warranties, expressed or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose or non-infringement. Novo Nordisk makes no representations or warranties of any kind as to the completeness, accuracy, timeliness, availability, functionality and compliance with applicable laws. By using this website, you accept the risk that the information may be incomplete or inaccurate or may not meet your needs or requirements.

Disclaimed liability

Neither Novo Nordisk nor our content providers shall be liable for any damages or injury arising out of your access to, or inability to access, this website or from your reliance on any information provided herein. Novo Nordisk disclaims any and all liability for direct, indirect, incidental, consequential, punitive, and special or other damages, lost opportunities, lost profit or any other loss or damages of any kind. This limitation includes damages or any viruses, which may affect your computer equipment.

Links to other sites

This website may contain links to other sites that are not owned or controlled by Novo Nordisk, please be aware that we are not responsible for or have control over the privacy policies of these sites. This privacy statement applies only to information gathered on this site. We strongly encourage you to read the privacy statements of every site you visit that gathers personally identifiable information. Novo Nordisk does not endorse websites linking to Novo Nordisk sites. Novo Nordisk is not responsible for content on these linked sites or for control over information that users may choose to provide to these sites.


Novo Nordisk reserves its right to alter, modify, substitute or delete any content of or may restrict access to or discontinue distribution of this website at any time and at its sole discretion.

Copyright and use of content

The content of this website is the property of Novo Nordisk and is protected by copyright laws. The trademarks, service marks, trade names, logos and products displayed on this site are protected worldwide, and no use of any of these may be made without the prior written consent of Novo Nordisk.

You are welcome to download the content of this website, however, only for your personal and non-commercial use. No modification or further reproduction of the contents is permitted. The content may otherwise not be copied or used in any other manner.

Use of questions and comments

Any questions, comments, suggestions or any other communications, including any ideas, inventions, concepts, techniques or know how you may forward to this site or otherwise to Novo Nordisk, electronically or by any other means, are on a non-confidential basis and will become the property of Novo Nordisk, which Novo Nordisk without restriction may use in any fashion and for any purposes whatsoever including developing, manufacturing and/or marketing goods or services.

Changes to terms of use

Novo Nordisk will keep the terms of use including the personal data and cookies policy updated. We reserve the right to change this policy at any time. We will inform you of any changes that we make through the website.


Novo Nordisk Australia
Level 3, 21 Solent Circuit
Baulkham Hills NSW 2153

Email address: aunrccc@novonordisk.com
Phone: 1800 668 626 Customer Care